Shipping policy
Last Updated: August 2025
At Abracanda Press, every order is handled with care to ensure your copy of Stories Untold arrives safely. Below you’ll find our general shipping guidelines. Specific shipping times and costs may vary depending on your location.
Processing Times
- Orders are processed within 2 business days after your order is placed.
- You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States)
- Standard shipping time: 3-5 business days.
- Expedited options may be available at checkout, depending on your location.
- Carrier(s): USPS, UPS, and FedEx.
- Shipping costs: Free shipping
International Shipping
- We ship worldwide to most countries.
- Standard delivery time: [1-3 weeks, though shipping may vary depending on destination].
- Shipping costs: Costs may vary, depending on destination. If curious, proceed to checkout with your cart and input your destination to see what the shipping costs will be.
- Please note: Customers are responsible for any custom duties, VAT, or import taxes required by their country. These fees are not included in the product price or shipping charges.
- Customs processing may cause additional delays that are outside of our control.
Order Tracking
- Once shipped, you'll receive an email with a tracking number.
- Please allow 24 hours for tracking information to update after your order has left our facility.
Packaging & Care
- Each copy of Stories Untold is carefully packaged to ensure it arrives in pristine condition.
- If your order arrives damaged, please refer to our Return & Refund Policy.
Lost or Delayed Shipments
- We are not responsible for delays caused by carriers or customs.
- If your package is significantly delayed or marked as lost, please contact us at calla@callafleischer.com and we will assist you in filing a claim with the carrier.
Contact Us
For shipping questions or special requests, please contact us: calla@callafleischer.com.